TAMING RAGE
By Sandy Mazza
Staff Writer, Daily Breeze
Anger-management firms get a steady stream of
clients. A therapist from one Gardena company will be on
a TV show this week.
When his girlfriend told him that her stepfather hit
her, Gary raced to the man’s house to confront him.
Filled with rage, he throttled the older man until
friends pulled them apart. Police were called, and Gary
was arrested on suspicion of assault.
A judge sentenced him to probation and 10
anger-management counseling sessions.
Gary’s inability to control his anger may be a
difficult personal struggle for him, but for the men and
women who operate anger-management programs, it is part
of a very profitable cottage industry.
For his sentence, Gary chose to visit Daybreak
Counseling Service in Gardena. He joined five other
court-appointed participants for the session.
They spent an hour talking about their anger, and the
problems it created, in the warm second-floor office in
downtown Gardena.
Gary said his anger problems are going to take a lot
of work to fix.
“I don’t think (this class) is going to be enough,”
said Gary, who didn’t give his last name. “I haven’t
been able to control myself very much. ? I can’t even
think when I get angry. That day (during the fight),
people were grabbing me. I told them I was OK just so I
could leave and fight the guy again.”
Unlike domestic violence prevention programs,
anger-management counseling is not regulated by any
government agency. Anyone with the motivation can start
a program and charge any fee.
But when people lose their temper, the man they’re
most likely to deal with is George Anderson. Anderson -
the founder of Anderson & Anderson Anger Management
program - has a near monopoly on the county’s programs.
When judges order convicted criminals to attend
anger-management programs, they give them a list of
programs certified by Anderson.
Anderson is a psychotherapist and an expert in
domestic violence prevention and anger management. He
provides counseling at offices in Lawndale and
Brentwood. But the majority of his business is training
other anger-management providers.
Anderson trained Shannon Munford, who then founded
Daybreak
Counseling Service, where he hands out Anderson’s
120-page anger-management guide, “Gaining Control of
Ourselves,” to all of his clients.
Munford opened the program about six years ago, and
now has five locations in the county, including the
Gardena office.
A therapist from his company will appear on the
premiere episode of the “Decision House” TV show on My
Network TV Channel 13 at 8 p.m. Wednesday. During the
episode, the counselor works with a feuding couple. The
future of their relationship will be decided during the
show.
At Daybreak’s Thursday meeting, clients discussed the
issue affecting the couple that will appear on the TV
show - how uncontrolled anger can ruin intimate
relationships.
A man named Freddie said his girlfriend broke up with
him after he had an outburst of rage. He was ordered to
take anger-management classes by a judge because he
resisted arrest when the couple were arguing.
“I had a pretty good relationship with a girl,”
Freddie said. “She went bye-bye. I realized being a jerk
caused it.”
While they are a steady source of clients,
court-ordered patients are only part of the clientele
for anger-management programs.
Businesses often require employees to get counseling
after they have emotional outbursts at work, and some
people sign up for classes voluntarily, Anderson said.
Munford said he treats people who have been involved
in a wide range of crimes.
He has treated a man who threatened to kill a cable
company customer-service worker because he was upset
with his service. Munford has counseled people who have
become too harsh while disciplining their children. He
has worked with gang members who were caught in minor
fights with rivals. And one woman was sentenced to
anger-management classes for yelling at an El Camino
College parking-enforcement officer who she believed was
only giving out tickets to white people.
“It’s kind of a catch-all sometimes,” said Munford,
who is also a county probation officer and therapist.
“Anger is always there. It’s always a part of a
probationer’s criminal makeup. They’re angry about
something.”
Munford said anger-management counseling doesn’t
necessarily change the behavior of his clients -
especially those who are ordered to attend.
“It’s kind of similar to traffic school,” Munford
said. “Once they complete it, they completed it. But
they may get back on the road and be a bad driver.”
His clients pay a $45 registration fee and $30 per
class.
Los Angeles County Superior Court Judge Robert
Schnider, who supervises the court’s family law
division, said he believes anger-management classes
rarely motivate people to change their behavior.
“I know there are people who go through it, and it’s
meaningless to them,” Schnider said. “There are a lot of
people who start the classes but don’t finish - 10
percent to 20percent. But then I know people whose lives
are turned around by it. It depends on why you’re going
and what your attitude is.”
Shanee Potter, 22, of Los Angeles, completed 14
anger-management sessions at Daybreak Counseling Service
last year. She voluntarily signed up for the program
after she was arrested on suspicion of stabbing her
ex-boyfriend’s new girlfriend five times with a steak
knife.
She said the class taught her ways to divert her
angry thoughts and feelings.
“I just really wanted to hurt him,” Potter said. “I
would think about hitting him upside the head with a
frying pan. Then I would get upset when I tried to apply
for a job and they denied me” because of the felony
conviction for the stabbing.
“I learned that when I get upset, I just have to move
on and keep trying. I try to stay busy, work out, or
look for another job.”